LibertyMallTM Goods RETURN Policy and Process

  1. There shall be NO RETURNS on fresh food or other items except for the unlikely event that the product is damaged, tampered with, or not consumable.
  2. Returns shall also be possible for fresh food other if the product received differs from that in the product description.
  3. We only refund cash by transfer in the unlikely cases of missing items, switchers or damaged inventory. LibertyMallTM will not be liable to refund through physical movement of goods.
  4. Refunds shall be processed within 72 hours.
  5. The customer shall contact customer service ONLY either through our chat platform or by phone (+234) to discuss issues or returns.
  6. Delivery personnel shall not wait for customers to check orders before they leave. All complaints should go to customer service ONLY.

Customer Service Number: +234